Terms of Service

Last Updated: December 5, 2025

Table of Contents

1 Acceptance of Terms

Welcome to Echos! These Terms of Service ("Terms") govern your access to and use of the Echos mobile application and related services (collectively, the "Service") provided by Echos ("we," "us," or "our").

By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

2 Description of Service

Echos is a social connection app that helps groups of friends, family, and loved ones stay connected through daily questions. The Service allows you to:

  • Create and join groups with people you know
  • Receive and respond to daily connection questions
  • View and react to responses from group members
  • Engage in conversations through replies and reactions

3 Eligibility

You must be at least 13 years of age to use the Service. By using the Service, you represent and warrant that:

  • You are at least 13 years old
  • You have the legal capacity to enter into these Terms
  • You are not prohibited from using the Service under applicable law
  • If you are under 18, you have obtained parental or guardian consent to use the Service

4 Account Registration

👤 4.1 Account Creation

To use the Service, you must create an account by providing accurate and complete information, including a valid email address and password.

🔒 4.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access or security breach

👤 4.3 One Account Per Person

You may only create and maintain one account. Creating multiple accounts may result in termination of all accounts.

5 Subscription Plans and Payments

5.1 Subscription Tiers

Echos offers the following subscription options:

Free

Basic access with limited features

Echos+

Premium features including unlimited groups

Echos+ AI

All Echos+ features plus AI-powered personalized questions

5.2 Billing

  • Subscriptions are billed through the Apple App Store
  • Payment will be charged to your Apple ID account at confirmation of purchase
  • Subscriptions automatically renew unless canceled at least 24 hours before the end of the current billing period
  • Your account will be charged for renewal within 24 hours prior to the end of the current period

5.3 Cancellation

  • You may cancel your subscription at any time through your Apple ID account settings
  • Cancellation takes effect at the end of the current billing period
  • No refunds are provided for partial billing periods

5.4 Price Changes

We reserve the right to change subscription prices. Price changes will take effect at the start of the next billing period following notice to you.

5.5 Free Tier

All users receive one free group forever, which does not require a subscription and will not automatically convert to a paid plan. To create additional groups beyond your free group, you must subscribe to a paid plan via the in-app paywall.

6 User Conduct

For detailed information on how we enforce these standards, including our moderation processes and enforcement actions, see our Content Moderation Policy.

6.1 Community Standards

Echos is designed to be a family-friendly environment. You agree to use the Service in a manner that is:

  • Respectful and considerate of others
  • Appropriate for users ages 13 and older
  • Conducive to positive, meaningful connections

6.2 Prohibited Content

You agree NOT to post, share, or transmit content that:

  • Is sexually explicit or pornographic
  • Promotes or depicts violence, self-harm, or dangerous activities
  • Contains hate speech, harassment, bullying, or discrimination
  • Promotes illegal activities or substances
  • Is defamatory, threatening, or invasive of privacy
  • Infringes on intellectual property rights of others
  • Contains spam, malware, or deceptive content
  • Is designed to embarrass, humiliate, or harm others
  • Violates any applicable law or regulation

6.3 Prohibited Activities

You agree NOT to:

  • Use the Service for any illegal purpose
  • Impersonate any person or entity
  • Collect or harvest user information without consent
  • Interfere with or disrupt the Service or servers
  • Attempt to gain unauthorized access to any part of the Service
  • Use automated means (bots, scrapers) to access the Service
  • Circumvent any security features or access controls
  • Use the Service to send unsolicited communications

7 User-Generated Content

7.1 Your Content

You retain ownership of the content you create and share on Echos ("User Content"), including responses, replies, and reactions.

7.2 License to Echos

By posting User Content, you grant Echos a non-exclusive, worldwide, royalty-free, sublicensable license to use, display, reproduce, and distribute your User Content solely for the purpose of operating and providing the Service.

7.3 Content Visibility

User Content you post is visible to other members of your groups. You are responsible for ensuring you have the right to share any content you post.

7.4 Content Removal

We reserve the right to remove any User Content that violates these Terms or that we determine, in our sole discretion, is harmful to the Service or other users.

✨ 7.5 AI-Generated Questions

For Echos+ AI subscribers, questions may be generated using artificial intelligence based on group preferences. These AI-generated questions are provided "as is" and we do not guarantee their suitability for any particular purpose.

8 Group Membership

8.1 Creating Groups

When you create a group, you become the group administrator and are responsible for the group's conduct and membership.

8.2 Adding Members

When you add members to a group, you represent that:

  • You have a legitimate relationship with the person
  • You have their consent to add them (or reasonable belief they would consent)
  • The contact information you provide is accurate

8.3 Member Responsibilities

All group members must comply with these Terms. Group administrators may remove members who violate community standards.

9 Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

10 Intellectual Property

10.1 Echos Property

The Service, including its design, features, content, and underlying technology, is owned by Echos and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our written permission.

10.2 Trademarks

"Echos" and our logos are trademarks of Echos. You may not use these marks without our prior written consent.

10.3 Feedback

If you provide feedback, suggestions, or ideas about the Service, you grant us the right to use such feedback without restriction or compensation to you.

11 Third-Party Services

The Service may integrate with or rely on third-party services, including:

Apple App Store – For app distribution and payments

RevenueCat – For subscription management

OpenAI – For AI-powered question generation

Your use of these third-party services is subject to their respective terms and privacy policies. We are not responsible for the practices of third-party services.

12 Disclaimers

12.1 "As Is" Service

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

12.2 No Guarantee

We do not guarantee that:

  • The Service will be uninterrupted, secure, or error-free
  • Any defects will be corrected
  • The Service will meet your specific requirements
  • User Content will be accurate, reliable, or appropriate

12.3 User Interactions

We are not responsible for the conduct of users or the content they post. You interact with other users at your own risk.

13 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • ECHOS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL.
  • OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.
  • SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR EXCLUSION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY.

14 Indemnification

You agree to indemnify, defend, and hold harmless Echos, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your User Content

15 Termination

15.1 Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature in the app.

15.2 Termination by Us

We may suspend or terminate your account immediately, without prior notice, if:

  • You violate these Terms
  • Your conduct harms other users or the Service
  • We are required to do so by law
  • We discontinue the Service

15.3 Effect of Termination

Upon termination:

  • Your right to use the Service immediately ceases
  • We may delete your account and User Content
  • Provisions that by their nature should survive will survive (including Sections 7.2, 12, 13, 14, and 17)

16 Modifications to Terms

We may modify these Terms at any time. If we make material changes, we will notify you through the app or by email. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

17 General Provisions

17.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

17.2 Dispute Resolution

Any disputes arising from these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

17.3 Class Action Waiver

You agree to resolve disputes with us on an individual basis and waive any right to participate in a class action lawsuit or class-wide arbitration.

17.4 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

17.5 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

17.6 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Echos regarding the Service.

17.7 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

18 Contact Us

If you have any questions about these Terms, please contact us at:

Thank you for using Echos. We're excited to help you build meaningful connections with the people who matter most.