Privacy Policy

Last Updated: December 5, 2025

Table of Contents

1 Introduction

Welcome to Echos! This Privacy Policy explains how Echos ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our mobile application and related services (collectively, the "Service").

By using Echos, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our Service.

2 Information We Collect

Information You Provide Directly

👤 Account Information

  • Email address
  • Username
  • First name and last name
  • Password (stored securely using industry-standard hashing)
  • Phone number (optional, used for group membership identification)

👥 Group Information

  • Group names you create
  • Group preferences and settings (e.g., question frequency, custom instructions)
  • Names and phone numbers of group members you add

💬 User-Generated Content

  • Your responses to daily questions
  • Replies to other members' responses
  • Reactions to responses and replies

Information Collected Automatically

📊 Usage Information

  • App interaction data (e.g., questions viewed, responses submitted)
  • Device information (device type, operating system)
  • App version and performance data

💳 Subscription Information

  • Subscription status and tier
  • Purchase history (managed through Apple App Store and RevenueCat)

3 How We Use Your Information

We use the information we collect to:

  • Provide and maintain the Service – Create your account, enable group functionality, deliver daily questions, and display responses among group members
  • Process subscriptions – Manage your subscription status and provide access to premium features
  • Generate personalized content – For Echos+ AI subscribers, use your group's custom instructions to generate relevant questions via AI
  • Improve the Service – Analyze usage patterns to enhance features and fix issues
  • Communicate with you – Send service-related notifications and updates
  • Ensure safety – Moderate content to maintain a family-friendly environment appropriate for ages 13+

4 How We Share Your Information

With Other Users

  • Your responses, replies, and reactions are visible to other members of your groups
  • Your first name is displayed alongside your content within groups

With Service Providers

We share information with trusted third-party service providers who assist us in operating the Service:

RevenueCat

Manages subscription purchases and entitlements. Privacy Policy

OpenAI

Generates AI-powered questions for Echos+ AI subscribers. Custom group instructions may be sent to OpenAI for question generation. Privacy Policy

Apple

Processes in-app purchases through the App Store. Privacy Policy

Cloud hosting providers

Store and process data securely

Legal Requirements

We may disclose your information if required by law, legal process, or government request, or to protect the rights, property, or safety of Echos, our users, or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5 Data Security

We implement industry-standard security measures to protect your personal information, including:

  • Secure data transmission using HTTPS/TLS encryption
  • Secure password storage using cryptographic hashing
  • Access controls limiting who can view your data
  • Regular security reviews and updates

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6 Data Retention

We retain your personal information for as long as your account is active or as needed to provide you the Service. If you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required to retain it for legal or legitimate business purposes.

7 Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access – Request a copy of your personal information
  • Correction – Request correction of inaccurate information
  • Deletion – Request deletion of your personal information
  • Data Portability – Request your data in a portable format
  • Opt-Out – Opt out of certain data processing activities

To exercise these rights, please contact us at the email address below.

Managing Your Information

  • You can update your account information within the app
  • You can delete your responses and replies at any time
  • You can leave groups or remove group members you've added

8 Children's Privacy

Echos is designed for users ages 13 and older. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately and we will take steps to delete such information.

9 International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to these countries.

10 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11 California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know – You can request information about the categories and specific pieces of personal information we have collected
  • Right to Delete – You can request deletion of your personal information
  • Right to Non-Discrimination – We will not discriminate against you for exercising your privacy rights

To exercise these rights, please contact us using the information below.

12 Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Echos is committed to protecting your privacy and creating a safe, family-friendly environment for meaningful connections.